SHIPPING POLICY

Processing Time

All jewelry is made to order.

Standard orders typically require 2–4 business days before shipment.

Customized items typically require 5–7 business days before shipment.

During holidays or peak periods, processing times may be extended.

Shipping Times

Estimated delivery times:

• United States: 7–15 business days
• Canada: 7–15 business days
• Europe: 7–20 business days
• Australia & New Zealand: 10–20 business days
• International: 10–25 business days

Delivery estimates are not guaranteed and may vary due to weather, carrier delays, customs processing, or other circumstances beyond our control.

Tracking Information

All orders include tracking whenever available.

Customers will receive tracking information via email once the order has shipped.

Customs & Import Duties

We pay for customs taxes and import duties on eligible orders.

We offer Delivery Duty Paid (DDP) shipping, which means customs duties, import taxes, and related fees are prepaid by us before the package arrives in your country. In most cases, this allows your order to be delivered without additional charges upon arrival.

Please note that customs regulations may vary by destination, and in rare cases, local authorities may request additional information for clearance purposes.